Effective date: September 12, 2026

Welcome to Axiocoach. These Terms and Conditions (“Terms”) govern your use of the website located at https://axiocoach.com, including its pages, forms, resources, and links to scheduling, purchasing, and other services (collectively, the “Website”).

The Website and coaching services are operated by Axiocoach, owned by Paul Brunette (“Axiocoach,” “we,” “us,” or “our”).

By accessing the Website, submitting a form, scheduling an appointment, or purchasing a coaching service, you agree to these Terms. If you do not agree, please do not use the Website or purchase our services.

1. Coaching Services

Axiocoach provides professional coaching services intended to support personal development, professional development, leadership, decision-making, goal setting, accountability, and related objectives.

The specific scope, schedule, fees, and expectations associated with a coaching engagement may be described on the applicable offer or purchasing page and in a separate Coaching Agreement.

If these Terms conflict with a signed Coaching Agreement concerning the delivery of coaching services, the Coaching Agreement will control.

2. Coaching Is Not Therapy or Professional Healthcare

Coaching is not psychotherapy, counseling, medical treatment, mental health treatment, legal advice, tax advice, or financial advice. It is not intended to diagnose, treat, or prevent any medical or psychological condition.

You are responsible for seeking assistance from an appropriately qualified professional when needed. You should not disregard professional medical, mental health, legal, financial, or other advice because of information received through coaching or this Website.

Axiocoach does not provide emergency or crisis services. If you are experiencing an emergency or believe you may harm yourself or another person, contact emergency services or an appropriate crisis resource immediately.

3. Client Responsibility

Coaching is a collaborative process. You remain responsible for:

• Your decisions, actions, and results;

• Determining whether coaching is appropriate for you;

• Providing accurate and relevant information;

• Participating honestly and constructively;

• Completing any actions or exercises you choose to undertake; and

• Seeking specialized professional assistance when appropriate.

We cannot guarantee any particular personal, professional, financial, health, relationship, or business outcome. Testimonials and examples describe individual experiences and do not guarantee that you will achieve the same or similar results.

4. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase coaching services.

If you use the Website or purchase services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

5. Purchases and Payment

Prices and payment arrangements are presented on the applicable purchasing or checkout page. Payments may be processed through Systeme.io and its connected third-party payment providers.

By submitting payment information, you represent that:

• The information you provide is accurate;

• You are authorized to use the selected payment method; and

• You authorize the applicable charges described at checkout.

You are responsible for any applicable taxes unless the purchasing page states otherwise.

For installment plans or subscriptions, you authorize recurring charges according to the schedule disclosed at checkout. Unless otherwise required by law, cancelling a payment method or recurring authorization does not eliminate amounts already owed under your purchase agreement.

6. Refund Policy

You may discontinue a coaching engagement by providing written notice. You will remain responsible for completed sessions and any nonrecoverable costs or commitments described at the time of purchase. Any remaining prepaid amount will be handled according to the cancellation provisions in your Coaching Agreement.

7. Scheduling, Rescheduling, and Missed Appointments

Sessions are scheduled through the calendar link provided by Axiocoach.

Please provide at least 48 hours’ notice if you need to reschedule or cancel a session. A session cancelled with less than the required notice—or missed without notice—may be treated as used and may not be refundable or replaceable, except in an emergency or at our discretion.

If Axiocoach needs to reschedule a session, we will make reasonable efforts to offer a suitable replacement time.

Unless otherwise agreed in writing, purchased sessions must be used within 8 months of purchase.

8. Coaching Agreement

Before coaching begins, you may be required to review and electronically sign a separate Coaching Agreement. That agreement may address:

• The objectives and scope of the coaching relationship;

• Confidentiality and its limitations;

• Session scheduling and communication;

• Fees, cancellations, and termination;

• Responsibilities of the coach and client; and

• Other terms specific to the engagement.

Failure to complete a required Coaching Agreement may delay the start of services.

9. Electronic Communications and Signatures

By submitting a form, scheduling an appointment, or purchasing a service, you consent to receiving electronic communications concerning your inquiry, purchase, appointments, agreements, and coaching relationship.

Electronic signatures and electronic records may be used to document your acceptance of agreements. Coaching agreements may be delivered and signed through Adobe Acrobat Sign or another electronic-signature provider.

Marketing messages will be sent according to your preferences and applicable law. You may unsubscribe from marketing emails using the link provided in those messages. Transactional and service-related communications may still be sent when necessary.

10. Intellectual Property

Unless otherwise stated, the Website and its original content—including text, graphics, worksheets, exercises, frameworks, videos, downloads, branding, and other materials—are owned by or licensed to Axiocoach and are protected by applicable intellectual-property laws.

Axiocoach grants you a limited, personal, nonexclusive, nontransferable license to use materials provided to you for your own personal or internal professional development.

You may not, without prior written permission:

• Reproduce or distribute our materials;

• Sell, license, publish, or commercially exploit them;

• Present them as your own work;

• Remove copyright or ownership notices;

• Use them to create a competing service or product; or

• Record or distribute coaching sessions.

You retain ownership of materials and information that you provide to us.

11. Acceptable Website Use

You agree not to:

• Use the Website for unlawful, fraudulent, or harmful purposes;

• Attempt to gain unauthorized access to the Website or related systems;

• Introduce malicious software or interfere with Website operation;

• Scrape, copy, or systematically extract Website content without permission;

• Impersonate another person or submit misleading information; or

• Violate the intellectual-property, privacy, or other rights of another person.

We may restrict access to the Website when we reasonably believe these Terms have been violated.

12. Third-Party Services and Links

The Website and our business processes may use or link to third-party services, including Squarespace, Systeme.io, payment processors, Google, Zoom, Adobe Acrobat Sign, and other service providers.

Those services are governed by their own terms and privacy practices. Axiocoach does not control and is not responsible for the availability, content, security, or practices of unaffiliated third-party services.

A link to an external website does not necessarily constitute an endorsement.

13. Privacy

Our collection and use of personal information are described in our Privacy Policy, available at:

https://www.axiocoach.com/privacy

By using the Website, you acknowledge that internet-based communications and third-party platforms carry inherent privacy and security risks, even when reasonable safeguards are used.

Confidentiality within the coaching relationship is addressed more fully in the Coaching Agreement.

14. Website Information and Availability

We try to keep Website information accurate and current, but we do not warrant that all content will always be complete, accurate, or error-free.

We may modify, suspend, or discontinue any part of the Website, its content, or an available offer at any time. We are not responsible for temporary interruptions caused by maintenance, service providers, internet failures, security events, or circumstances beyond our reasonable control.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the Website, its content, and any free resources are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

Nothing on the Website constitutes a promise or guarantee of a particular result. Your use of the Website and reliance on its general informational content are at your own discretion and risk.

Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by law, Axiocoach and its owner, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Website or services.

To the fullest extent permitted by law, Axiocoach’s total liability arising from a particular coaching purchase will not exceed the amount you actually paid to Axiocoach for the service giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Axiocoach and its owner from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Website, your violation of these Terms, or your infringement of another person’s rights.

This provision does not require you to indemnify Axiocoach for its own unlawful conduct.

18. Termination

You may stop using the Website at any time.

Either party may terminate a coaching relationship as permitted by the applicable Coaching Agreement. Provisions concerning payment obligations, confidentiality, intellectual property, disclaimers, and limitations of liability will survive termination where appropriate.

19. Governing Law and Disputes

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles, unless applicable consumer law requires otherwise.

Before initiating formal legal proceedings, you and Axiocoach agree to make a good-faith effort to resolve the dispute through written communication. Notices concerning a dispute should be sent to pbrunette@axiocoach.com.

If the dispute cannot be resolved informally, it will be brought in a court of competent jurisdiction located in Douglas County, Colorado, unless applicable law provides otherwise.

20. Changes to These Terms

We may update these Terms periodically. The revised version will be posted on the Website with a new effective date.

Changes will apply prospectively. Material changes affecting an existing coaching engagement will not replace the terms of a signed Coaching Agreement unless both parties agree or applicable law permits the change.

21. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. The unenforceable provision will be interpreted or modified only to the extent necessary to make it enforceable where permitted by law.

22. Entire Agreement

These Terms, the Privacy Policy, the applicable purchasing-page terms, and any signed Coaching Agreement constitute the relevant agreements between you and Axiocoach concerning the Website and purchased services.

23. Contact Information

Questions about these Terms may be sent to:

Axiocoach
Paul Brunette
Email: pbrunette@axiocoach.com